Page 1 - Who is The IHC Group Independent Holding Company
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About the IHC Group:

Independence Holding Company (NYSE: IHC) is a holding company that is principally engaged in
underwriting, administering and/or distributing group and individual specialty benefit products, including
disability, supplemental health, pet, and group life insurance through its subsidiaries since 1980. The IHC
Group owns three insurance companies (Standard Security Life Insurance Company of New York, Madison
National Life Insurance Company, Inc. and Independence American Insurance Company), and IHC Specialty
Benefits, Inc., a technology-driven insurance sales and marketing company that creates value for insurance
producers, carriers and consumers (both individuals and small businesses) through a suite of proprietary tools
and products (including ACA plans and small group medical stop-loss). All products are placed with highly
rated carriers.

About Independence American Insurance Company:

Independence American Insurance Company is domiciled in Delaware and is licensed to write property
and/or casualty insurance in all 50 states and the District of Columbia. Its products include short-term
medical, hospital indemnity, fixed indemnity limited benefit, group and individual dental, and pet insurance.
Independence American is rated A- (Excellent) for financial strength by A.M. Best, a widely recognized
rating agency that rates insurance companies on their relative financial strength and ability to meet
policyholder obligations (an A++ rating from A.M. Best is its highest rating).

About The Loomis Company:

The Loomis Company (Loomis), founded in 1955, has been a leading Third Party Administrator (TPA) since
1978. Loomis has strategically invested in industry leading ERP platforms, and partnered with well-respected
companies to enhance and grow product offerings. Loomis supports a wide spectrum of clients from self-
funded municipalities, school districts and employer groups, to large fully insured health plans who operate
on and off state and federal marketplaces. Through innovation and a progressive business model, Loomis is
able to fully support and interface with its clients and carriers to drive maximum efficiencies required in the
ever evolving healthcare environment.

The Loomis Company (Loomis) serves as the administrator for the Supplemental Hospital Insurance on
behalf of Independence American. Supplemental Hospital Insurance is fixed indemnity hospital insurance.
The benefits available under the Supplemental Hospital Insurance include an America’s Business Benefit
Association (ABBA) membership. Insurance coverages are provided under the Master Group Insurance
Policy (IAIC-IPAHIP-0810), underwritten by Independence American and issued to ABBA, the master group
policyholder. In the state of Oregon insurance coverage is provided under Master Group Insurance Policy
(IAIC-CAIPAHIP-0411OR), underwritten by Independence American and issued to Communicating for
America, Inc. (CA), the master group policyholder.

Plans Administrator
These Plans are administered by The Loomis Company:
 Short Term Medical
 Hospital Insurance (including Surgical)
 Hospital Indemnity Insurance (Care Access Plan)
 Independence Dental
 Gap Health Insurance (Metal Gap 2)
 Telemedicine
 Rx Pay Card