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Outstanding Customer Service Worldwide Travel and Medical Assistance with obtaining replacement
Client Zone and World Service Center Assistance passports, birth certificates, visas, airline
tickets, and other travel-related documents.
Tokio Marine HCC - MIS Group Client Atlas Group® includes valuable travel and
Zone is an online account management medical assistance services, which are Lost Luggage Assistance
and resource tool available to: available 7 days a week, 365 days a year.
Contact Tokio Marine HCC - MIS Group to Tracking service to assist in locating
• Extend coverage and reprint ID cards access any of these services. luggage or other items lost in transit.
• Obtain details about claim filing and
Pre-Trip Destination Information Other Travel Assistance Services*
downloading forms
• Locate providers within the PPO Up-to-date information regarding required • Prescription Drug Replacement
vaccinations, health risks, travel restrictions, • Emergency Travel Arrangements
Network and weather conditions specific to the • Dispatch of Physician
Log In to Client Zone at: destination country. • Translation Assistance • Credit Card / Traveler’s Check Replace-
Medical Monitoring
If you prefer to speak to a professional ment
service representative, contact theTokio Consultations with attending medical
Marine HCC - MIS Group World Service professionals during hospitalization and * For a complete list of available assistance services or for more
Center by calling toll-free from various establishment of a single point-of-contact information, please contact Tokio Marine HCC - MIS Group.
countries or by calling collect. The World for family members to receive ongoing Travel and Medical Assistance Services are not insurance
Service Center can provide service in updates regarding medical status. benefits. Any travel or medical assistance service provided is
many different languages. not a guarantee of any insurance benefit.
Provider Referrals

Contact information for Western-style med-
ical facilities, medical and dental practices,
and pharmacies in the destination country.

Travel Document Replacement

Contact Us

Tokio Marine HCC - Medical Insurance Services Group
251 North Illinois Street, Suite 600, Indianapolis, IN 46204
Tel: +1 (800) 605 2282
Fax: +1 (317) 262 2140

A member of theTokio Marine HCC group of companies

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