Page 2 - How to set up Membership Account on Loomisco
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 Learn About Paperless EOBs: Click on this link in right bottom corner of home page, scroll down
to bottom and click on link HERE to go to paperless election area. Ask for an Electronic EOB
copy to view it online.

 Coverage & Benefits: Check on coverages, their effective date, and Term Date (of expiry).
Make sure the expiry date is not in the past. It is quite possible that the status on Home Page
may show Active, but when you click on link View all Coverage & Benefits, the Term Date is in
the past. Call customer service or send message in Quick Links ‘Ask a Question’.

Provider Networks

 First Health is the PPO. It is available nationwide. However, if you find difficulty in locating
doctors when you are away from your home, look at your ID Card

 Rx Pay Card or Rx Discount Card: You can search for pharmacy here. Show your Rx Card to the
pharmacy where you want to shop for prescription medicines, and be sure you are aware of
what discount you get. Remember, that pharmacies set their own retail prices like any other
retail store.

Pre-Notification MedWatch or Precertification Service

You need pre-treatment authorization or precertification of treatment for services from a hospital. Call
customer service at the phone number on your ID Card for precertification. Take help of a hospital staff
member to talk to customer service to explain what treatment is needed.

Forms & Resources

Your policy documents are placed under this tab. The documents available for a typical Short Term
Medical insurance policy under tab ‘Forms & Resources’ are:

Plan Documents

 Short Term Application
 Short Term Certificate
 Short Term Schedule

Forms & Service Requests

 Accident Form: This is an online filing of medical claim pertaining to an accident. Upload
PDF copy of all supporting documents. Notify by email to benefits@loomisco.com that you
will be filing medical claim covered under your specific policy, and ask for form, if required,
other than online submission of claim. Keep copy of all documents you obtain and submit.

 Medical Claim Form: This form is for you to file medical insurance claim based on the policy
coverage the claims falls under. If you need specific form for specific plan coverage, send a
message in this portal or send an email to benefits@loomisco.com and ask for correct form
to file claim.

 PHI Release Form : Your written permission is required to release your personal health
information (PHI) to the party you want to through The Loomis Company. Your
authorization is specific to the purpose and has expiry date on it.

You may like to download Plan Documents and browse over to understand the scope of coverage for
each of the policy that you purchased.
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