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 Welcome letters & policies are delivered via email.
 Temporary membership card is delivered through email on sign up for policy. Create account in

membership portal based on information on this temporary card.

Contacts for EBIX Servicing Company

Certain policies of Rx Pay Card and Dental insurance are still being serviced by EBIX for Madison
National Life Insurance Company, Inc. The contacts for EBIX serving company are:

Policy Servicing & Billing:

 Phone 1-800-397-5800
 Fax: 815-633-0277
 Email: newpolicyservices@ebix-hae.com

Claims:

 STM: 866-513-1479
 Dental: 800-231-5889
 Gap, Critical Illness: 866-336-0818
 Telemedicine: 800-835-2362

Pre-certifications: Phone 800-522-2161

Terminations:

 No Phone.
 Fax: 815-633-0277
 Email:
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