Page 3 - How to set up Membership Account on Loomisco
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Ask a Question
If you have specific question, do send a message under Quick Links => Ask a Question and get answer.
Messages from Loomisco to you are in top right hand corner.
Cancel the Policy That You No Longer Need
1. If you had added supplemental or ancillary medical plan(s) bundled with Short Term
Medical plan when you signed up, note that each of these plans are standalone policies that
you purchased along with Short Term Medical plan, and each policy is to be regarded
distinct and separate from STM policy.
2. Short Term Medical policy has expiry or termination date on it. All supplemental medical
and ancillary policies are month-to-month are do not have any expiry date. You will be
billed unless and until you cancel.
3. If you need to cancel any current Supplemental Medical or Ancillary plan like Rx Pay Card,
Telemedicine, Dental, Hospital Insurance, Hospital Indemnity, or Gap Insurance, send email
to: cancel@Loomisco.com.
4. In addition to sending email for cancellation of a policy, send internal message within
Membership portal.
5. If your policy is serviced by EBIX Servicing company and you had been notified, send email
to cancel to newpolicyservices@ebix-hae.com and confirm action by a follow up call to
Phone: 1-800-397-5800
Contacts for The Loomis Servicing Company
Phone: 866-473-6615 /Option 3 for members
Fax: 610-374-6986
Email Customer Service: benefits@loomisco.com
Bill Inquiries: 1-866-892-4301
Policy Documents Requests: IHCDocuments@loomisco.com
Policy Services: Phone 866-473-6615 / Option 3. Email: policyinformation@loomisco.com
Cancelation: cancel@Loomis.com
Claims: Fax:610-374-6986 https://secure.healthx.com/loomiscompany
For Hospital & Surgical Pre-certification, call Medwatch: 1-800-432-8421
For Premium billing inquiries: contact 1-866-473-6615 / Option 3.
Coverage verification and claims questions, contact Claims Customer Service at 866-473-6615 /
Option 3.
Online Member Portal: http://www.loomisco.com/healthxgateway/member
Physical ID cards delivered mailed 3 days after policy issue.
If you have specific question, do send a message under Quick Links => Ask a Question and get answer.
Messages from Loomisco to you are in top right hand corner.
Cancel the Policy That You No Longer Need
1. If you had added supplemental or ancillary medical plan(s) bundled with Short Term
Medical plan when you signed up, note that each of these plans are standalone policies that
you purchased along with Short Term Medical plan, and each policy is to be regarded
distinct and separate from STM policy.
2. Short Term Medical policy has expiry or termination date on it. All supplemental medical
and ancillary policies are month-to-month are do not have any expiry date. You will be
billed unless and until you cancel.
3. If you need to cancel any current Supplemental Medical or Ancillary plan like Rx Pay Card,
Telemedicine, Dental, Hospital Insurance, Hospital Indemnity, or Gap Insurance, send email
to: cancel@Loomisco.com.
4. In addition to sending email for cancellation of a policy, send internal message within
Membership portal.
5. If your policy is serviced by EBIX Servicing company and you had been notified, send email
to cancel to newpolicyservices@ebix-hae.com and confirm action by a follow up call to
Phone: 1-800-397-5800
Contacts for The Loomis Servicing Company
Phone: 866-473-6615 /Option 3 for members
Fax: 610-374-6986
Email Customer Service: benefits@loomisco.com
Bill Inquiries: 1-866-892-4301
Policy Documents Requests: IHCDocuments@loomisco.com
Policy Services: Phone 866-473-6615 / Option 3. Email: policyinformation@loomisco.com
Cancelation: cancel@Loomis.com
Claims: Fax:610-374-6986 https://secure.healthx.com/loomiscompany
For Hospital & Surgical Pre-certification, call Medwatch: 1-800-432-8421
For Premium billing inquiries: contact 1-866-473-6615 / Option 3.
Coverage verification and claims questions, contact Claims Customer Service at 866-473-6615 /
Option 3.
Online Member Portal: http://www.loomisco.com/healthxgateway/member
Physical ID cards delivered mailed 3 days after policy issue.
